i.

A welcome email within 24 hours

From a real person on the Unum team, with a proper hello, a few ways to get involved in the community, and the heads up that opportunities will come when they fit.

ii.

Match emails when they come

Short, scannable, and only when something genuinely fits. You'll always see who the company is, what they're asking for, the time commitment, and what's being offered before you decide.

iii.

An invitation to Snack Break

Our monthly community gathering. Casual, no agenda required, just a chance to connect with other patients and caregivers in the Unum world. Come if you want to, skip if you don't.

iv.

The occasional check-in

We'll reach out a few times a year to see how things are going, what you'd want to see more of, and whether the experience is feeling right. Your feedback shapes the community.

v.

Closing the loop

When you take part in research, we follow up to share what came of it where we can. You should know your voice mattered, not just hope it did.

vi.

Full control, always

Update your profile, change your preferences, pause matches, or leave the community at any time. Just email us and it's done.

What you won't get from us.

No spam. No promotional emails for products. No selling your information. No surprise fees. No pressure to say yes to anything that doesn't feel right. No follow-up if you say no.

Ready to join us?

Five minutes is all it takes. We're glad you're considering it.

Join the community →